City Theatrical's Battery Warranty Policy

The Sealed Lead Acid (SLA) rechargeable batteries installed in this device are warranted for 6 months, subject to the conditions of the Limited Product Warranty below.

All SLA batteries and battery equipped products returned to City Theatrical under warranty claim shall be evaluated and may be returned to the manufacturer for testing.  Units found to be defective and covered under warranty will be replaced with equivalent new batteries.

No other warranty is expressed or implied.

This warranty does not extend to any parts of the unit that have been subjected to misuse or accident. Neither does the warranty cover any machine that has been modified or repaired at other than an authorized repair station.


The warranty will not apply if procedures described in the Operations Manual are not followed:



CHARGING AND DISCHARGING


For Best Battery Life:

    • DO charge batteries immediately after use
    • DO top off each battery individually after parallel charge is complete
    • DO NOT store discharged batteries
    • DO NOT discharge batteries below 10.5Vdc each

*Not following these instructions will reduce battery life.

The Battery Base should always be stored fully charged, and should be recharged immediately after use. Storing a discharged Battery Base will reduce the unit’s usable life.


This warranty does not include shipping to or from City Theatrical, Inc.

Unless otherwise stipulated by state law, all warranties, expressed or implied, are limited to the period of this warranty. 

Customers requiring repair of their equipment should obtain an RMA# from City Theatrical. Equipment should be suitably packaged, including a note with the owner's name and address and a description of the reason for return. Ship package prepaid and insured. City Theatrical cannot be responsible for loss or damage in shipment.


UNLESS EXCLUSIONS ARE SPECIFICALLY FORBIDDEN BY STATE LAW, CITY THEATRICAL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR FAILURE OF THIS PRODUCT, INCLUDING INJURY TO PERSONS OR PROPERTY.